We know how eager you are to receive your item and we endeavour to process all orders asap, however in peak times this can be anything up to seven business days.If you require your order for a specific date, please send us a message and let us know. We can then advise you if we are able to accommodate this. Delivery dates are estimates given by Etsy rather than by ourselves, and as we have no control over your order once we hand it to the courier, we cannot guarantee the delivery date. We always use tracked shipping, but as we cannot guarantee a delivery date, we do not issue refunds when an order has been printed and posted within the timescales set by ourselves and by Etsy
